Pain Relieving Pad FAQs

The pain relieving pad is for external use only and can be used across multiple areas of the body. We recommend limiting each session to around 20 minutes. Additionally, you can reapply the pad up to three times within 24 hours for optimal relief.

The pain relieving pad is not a medical device and should not be used as a replacement for medical treatment. If you feel unwell or develop skin reddening or a rash whilst using the device, stop using the pad immediately. If symptoms persist, always consult your health care professional.

The pain relieving pad requires a standard AA battery. When you purchase the device, an AA battery is included for your convenience. please dispose of old batteries at a battery recycling drop-off for proper recycling.

Please refrain from using the device while in bed or sleeping, avoid immersing it in water or any other liquid, and discontinue use if there are any signs of damage to it. Under no circumstances should you attempt to repair the device yourself. To clean the device, remove the strap and handwash it in warm soapy water. Additionally, wipe down the pad with a cloth. It’s important not to use any chemicals to clean the pad.

Our money-back guarantee lets you have 14 full days of use in the comfort of your own home. More information can be found here. Please note this device is not to be used instead of medical treatment but a non-invasive way to help manage pain.

The pain relieving pad is a drug-free, non-invasive solution designed for external use by adults only. It’s important not to apply the pad over genital areas, known cancer sites, or on broken or sensitive skin. Do not use during pregnancy unless directed and approved by a trained medical professional. If you feel unwell or develop skin reddening or a rash whilst using the device, stop using the pad immediately. If symptoms persist, always consult your health care professional.

The Pain Relieving Pad uses vibration therapy and acupressure, both of which are established approaches for managing pain and muscle tension. The vibration disrupts pain signals before they reach the brain, while the acupressure relaxes tight muscles and improves circulation. Many customers report noticeable relief from the first session, and results typically improve with consistent daily use. The device also comes with a 14-day money-back guarantee, so you can try it completely risk-free.

The Pain Relieving Pad is designed to help with a wide range of conditions including lower back pain, sciatica, arthritis, carpal tunnel syndrome, tennis elbow, golfer’s elbow, plantar fasciitis, Achilles tendinopathy and general muscle soreness. It can be used across multiple areas of the body including the back, wrists, elbows, knees, ankles and neck. For full placement guidance for each condition, please visit our Using the Pad page.

Many users notice a reduction in discomfort within the first few minutes of a session. For acute pain and muscle tension, relief can be felt quite quickly. For chronic conditions such as arthritis or recurring back pain, consistent daily use over several weeks typically delivers the best long-term results. Every person is different, which is why we offer a 14-day money-back guarantee so you can experience the Pain Relieving Pad for yourself without any risk.

Yes. The Pain Relieving Pad is completely drug-free and non-invasive. It works externally on the body using vibration therapy and acupressure only. There are no medications, no needles and no invasive procedures involved. It is designed specifically for people who want to manage pain naturally without relying on medication or medical intervention.

A TENS machine works by sending small electrical impulses through electrode pads attached to the skin to block pain signals. The Pain Relieving Pad works differently. It uses gentle mechanical vibration combined with acupressure to disrupt pain signals and relax tight muscles. It requires no gel, no electrodes and no wires. Many users who have previously used a TENS machine find the Pain Relieving Pad simpler to use and more comfortable to wear during daily activities.

The Pain Relieving Pad is proudly Made in Britain. It was designed by medical professionals with extensive experience in musculoskeletal and sports injury treatment, and it is manufactured to the high standards expected of a British-made health product. The Pain Relieving Pad is a trading name of Best Ever Medical Devices Ltd, a company registered in Guernsey.